Thank you Northwest Airlines.
Friday afternoon precursor - It started yesterday afternoon. I got to Bradley International Airport in Hartford CT to board my Northwest flight for Helena, MT through Minneapolis. When I got to the ticket counter their computer system was down. So they hand-wrote my baggage tickets.
Now I fly, a lot. An by a lot I mean 3x per week and about 200 legs a year. And the airlines simply can’t suck enough. So when I saw them hand-write my baggage tickets I knew I was absolutely screwed. And screwed I was. I arrived at Helena Montana and stood at the baggage carousel until they turned it off. Then on to the SkyWest ticket counter where they rolled their eyes and could feel my pain. Especially since it was Northwest. But I’ve lost bags before and a simple entry into the system was all I’ve ever needed and they show up the next morning. But we had one big problem; the hand-written tickets were not in the system. The good folks at SkyWest made me comfortable that my bags would be on the next flight. Unfortunately, that was at 11 PM on Saturday so I would effectively miss my first days’ hunt.
